Cassie Childers

Terms of Service

Please read these terms and conditions carefully before using our service.

Cancellation Policy

Sessions are to be paid in advance through Paypal, WISE, or bank transfer unless arranged alternatively.

Cancellations for single sessions can be made free of charge 24 hours before appointment, but are nonrefundable after that. The month-long Ascension Empowerment Intensive program is fully refundable 14 days before start date, within 1-13 days of start it is 50% refundable, after start date it is nonrefundable.

 


 

By making a booking with Cassie Childers for an initial consultation, hereafter referred to as a ‘session’, you agree to abide by the terms and conditions as follows:

1. Therapy Sessions and Fees

1.1. Each standard therapy session lasts approximately 60 – 90 minutes.

1.2. All session fees are payable in advance as only full payment secures the booking.

2. Commitment, Standards of Behaviour and Code of Conduct

2.1. Therapy requires commitment and motivation to gain the best results. Part of the progress happens in therapy, and part is achieved through reflection or homework.

2.2. As a client you commit to engage with the process both during the session and afterwards, by completing any homework that you are given.

2.3. Throughout your therapy (inclusive of initial consultation/sessions) we will treat you with respect, including respecting your privacy and confidentiality (see point 8).

2.4. You in turn agree to treat with respect the privacy and confidentiality of all employees of cassie Childers and its Associates.

2.5. You agree to attend sessions on time, and not under the influence of alcohol or recreational drugs, except those prescribed by your General Practitioner or any Doctor you are under the care of.

2.6. If your conduct should contravene these standards, then Cassie Childers or any Associate of it reserve the right to terminate the session and or refuse any future sessions. Any payment for sessions made in advance will be forfeited.

3. Consumer Contracts Regulations

3.1. You have the right to cancel any order made over the phone, by email, text or via the internet as per the Consumer Contracts Regulations 2013.

5. Punctuality

5.1. If you are running late or anticipate running late for your session, please leave a message (calls are not answered when working with a client), or send a text via WhatsApp to +34711023761. Whilst every effort will be made to accommodate lost time, this is not always possible and therefore please understand that the session may have to finish at the originally scheduled finish time.

6. Contact outside of Sessions

6.1. Unless prior agreement is made, it is expected that there will not be any contact outside of sessions (unless for rescheduling or cancellation). If contact is required it is requested to be made by email only.

7. Contacting You

7.1. If it is necessary for Ascension Therapy to contact you this will be done via your preferred method.

7.2. It is your responsibility to update us of any changes to your contact details. Cassie Childers cannot be held responsible for any costs incurred or associated with travelling to a cancelled session if your contact details have changed and these have not been advised.

7.3. If a telephone message is left for you, only the callers first name and telephone number will be left, and no mention of therapy will be made.

8. Confidentiality

8.1. Your privacy is of the utmost importance – Any information that is collected from you as a potential client or client, including contact details is held in the strictest of confidence and will never be shared with external parties without your express permission with the following exceptions:

8.1.1. Self-Harm: Ascension Therapy may need to contact your GP if it appears that you are suicidal or intend to carry out serious self-harm.

9. Therapy Duration

9.1. A committed and motivated client is likely to achieve their realistic goals. A cure is not guaranteed, and it would not be ethical to make this claim. A guide to therapy duration and the number of sessions required will be provided at the initial consultation, however this will be regularly reviewed during your therapy and any changes to this will be discussed with you.

9.2. Therapy duration and number of sessions estimates are based on those provided to previous clients, however as all clients and conditions are unique these estimates are subject to change.

10. Disclaimer

10.1. The information contained on this website is for information only and it should not be considered as medical advice.

10.2. By browsing this website (cassiechilders.com) you agree to comply with and be bound by the Website Usage Terms & Conditions.

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